ICS 2015 | Madrid, 18th & 19th November 2015

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Speakers

Programme

Venue & hotels

Registration & fees

Sponsorship

17th NOVEMBER

Conference and social programme

This programme may be subject to alterations and additions.

SPONSORED BY

SPONSORED BY

SPONSORED BY

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17th Nov.:  Welcome Cocktail - The Dome (Hotel’s Lobby)

18th-19th Nov.: Conference Hall - Grand Madrid (1st floor)

18th-19th Nov.: Coffee Break - Plaza Mayor Hall (1st floor)

18th Nov.: Lunch - Florencia Meeting Room (2nd floor)

18th Nov.: Dinner - party - RealCafé Bernabeu

Speakers Room: Berlín meeting room (1st floor)

SPONSORED BY

19:30 WELCOME COCKTAIL HOTEL NH EUROBUILDING • Only for speakers, press and accredited as sponsors • By invitation

 

SPONSORED BY

 

 

 

 

 

 

09:00 - 09:30 INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2015

  José Llorca, President PORTS OF SPAIN

  Marta Blanco, Director Tourspain

  Mar de Miguel, General Manager of Tourism Madrid City Council

  Virginia López, Managing Director Cruises News Media Group

 

09:30 - 09:35 IntroLuis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

 

09:35 - 09:50 Presentation: THE CRUISE INDUSTRY PRESENT AND FUTURE

  Raphael Von Heereman, Secretary General CLIA Europe

 

09:50 - 11:15  Session 1: THE FUTURE OF THE CRUISE INDUSTRY IN EUROPE - MEDiterranean

  Moderator: Mark Robinson, President IntercruiseS Shore Side & Port Services

  Jorge Vilches, President and CEO PULLMANTUR GROUP

  Francis Riley, Senior Vice President International Sales & Operations Norwegian Cruise Holding

  Helen Caron, Managing Director Thomson Cruises

  Carlos Torres de Navarra, Vice President Commercial Port Operations Carnival Cruise Line

  Carla Salvadó, President Medcruise

  Michael McCarthy, President Cruise Europe

 

11:15 - 11:30 Presentation: MERCY SHIPS. CRUISE - FOR - GOOD

  Ricardo Menzies, President Mercy Ships Foundation

 

 

 

11:30 - 12:00 Coffee break

 

 

 

12:00 - 12:30 Interview: Virginia López, Managing Director CRUISES NEWS MEDIA GROUP

  Neil Palomba, President Costa Cruises

 

12:30 - 12:45 Presentation: ECONOMIC IMPACT OF THE PORT CRUISE ACTIVITY IN BARCELONA

  Jordi Suriñach, Professor of Econometrics University of Barcelona

 

12:45 - 13:00 Presentation: REVENUE MANAGEMENT IN CRUISE COMPANIES

  Sonia Prieto, VP Customer Experience & General Manager Spain and Portugal PULLMANTUR GROUP

 

13:00 - 13:15 Presentation: LISTENING, ANALYSING AND TELLING HELPS DEVELOPING A CRUISE DESTINATION

  José Luis Saavedra, Industrial Engineer EDEI CONSULTANTS

 

13:15 - 14:15 Session 2: REVENUE IN THE CRUISE INDUSTRY: Identifing revenue opportunities across the board

  Moderator: Adam Sharp, Head of Port Ops & Guest Port Svcs N. Europe, Middle East & India RCCL, Celebrity, Azamara

  Javier Marín, Itinerary Planning & Route Economics Director PULLMANTUR GROUP

  Mike Hall, Head of Marketing Cruise & Maritime Voyages

  Jacqui Nobile, Port & Shore Excursions Operations Manager Thomson Cruises

  Claus Bødker, Director Cruise Baltic

  Ceylan Erzi, Marketing Manager Global Ports Holding

  Carlos Torres de Navarra, Vice President Commercial Port Operations Carnival Cruise Line

 

 

 

14:15 - 15:45 Lunch

 

 

 

15:45 - 16:00 Presentation: FUTURE CHALLENGES IN CRUISE OPERATIONS

  Marcus Puttich, Head of Port Operations Tui Cruises

 

16:00 - 17:15 Session 3: FUTURE OF PORT OPERATION - CRUISE VESSELS

  Moderator:  Alexander Napp, Managing Director PWL Port Services

  Marcus Puttich, Head of Port Operations Tui Cruises

  Francesc Grau, Operation Manager, CREUERS DEL PORT DE BARCELONA

  James Langley, Marine Superintendent Saga Cruises

  Jorge Nasarre, Head of Planning and Sustainability Port Authority of Balearic Islands

  Serafín Blázquez, Port Agency Manager Mediterranean IntercruiseS ShoreSide & Port Services

 

 

 

17:15 - 17:45 Coffee break

 

 

 

17:45 - 19:00  Session 4: A chat with: Alessandro Carollo

  Host: Alessandro Carollo, Manager Mediterranean Port Operations Royal Caribbean, Celebrity, Azamara

  Ellen Rüdiger, Marketing Manager HAMBURG CRUISE CENTER E.V. - ATLANTIC ALLIANCE

  Airam Díaz, Commercial Manager PORT AUTHORITY OF SANTA CRUZ DE TENERIFE - Cruises in the Atlantic Islands

  Kate Bonner, Commercial Director PORT OF CADIZ - ANDALUCIAN PORTS

 

19.00 End of day one

 

21:00 Party and dinner. Only for speakers, press and accredited as sponsors • By invitation

 Venue: Real Café - Santiago Bernabeu Stadium

 

 

 

 

 

 

 

 

 

 

09:00 - 09:05 IntroLuis de Carvalho

 

09:05 - 09:25 Presentation: RIVER CRUISING, A DIFFERENT CONCEPT

  Helge Grammerstorf, Managing Director IG RIVER CRUISE

  Tomás Fernández, Commercial Director CROISIEUROPE SPAIN

 

09:25 - 09:50 Presentation: THE IMPORTANCE OF A STRONG TRAVEL AGENT COMMUNITY

  Andy Harmer, Director CLIA UK & IRELAND

 

09:50 - 10:10 Presentation: ASSISTANCE 4 CRUISE INDUSTRY

  Laurence Maurice, Director of the Southern Europe and Middle East region and CEO ALLIANZ GLOBAL ASSISTANCE SPAIN

 

10:10 - 11:30 Session 1: SPANISH OUTBOUND MARKET. SELLING CRUISE VACATIONS TO THE SPANISH MARKET

  Moderator:  Virginia López, Managing Director Cruises News Media Group

  Fernando Pacheco, Commercial Director MSC CRUCEROS

  Lluis Grau, Director Desarrollo Area Cruceros B THE TRAVEL BRAND

  Sonia Prieto, VP Customer Experience & General Manager Spain and Portugal PULLMANTUR GROUP

  José Antonio Hermoso, General Manager MUNDOMAR CRUCEROS - PRINCESS CRUISES. CUNARD LINE

  Tomás Fernández, Commercial Director CROISIEUROPE SPAIN

 

 

 

11:30 - 12:00 Coffee break

 

 

 

12:00 - 12:15 Presentation: CRUISE TOURISM VS TOURISM

  Maribel Rodríguez, Country Manager World Travel and Tourism Council

 

12:15 - 13:45 Session 2: CREATING A NEW CRUISE DESTINATION

  Moderator: Bo Larsen, VP Port Engagement & European Executive Partner Members CLIA (Cruise Lines International Association)

  Claire Riches, Managing Director Travel Waves

  Jacqui Nobile, Port & Shore Excursions Operations Manager Thomson Cruises

  Javier Marín, Itinerary Planning & Route Economics Director PULLMANTUR GROUP

  Raul Barraso, Commercial Officer PORT OF HUELVA

  José Sennacheribo, Tourism Operations Director BC Agency

 

13:45 Closing: • Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

  Virginia López, Managing Director CRUISES NEWS MEDIA GROUP

 

14:00 End

18th NOVEMBER • 09.00 - 19.00 Hrs.

19th NOVEMBER • 09.30 - 14.00 Hrs.

See the full programmes of previous editions

2011

2012

2013

2014

CruisesNews Media Group

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