View the speakers of the last five years:
Virginia López Valiente
Virginia Lopez Valiente is the owner and CEO of Cruises News Media Group, a company dedicated to communication, marketing and promotion of the Cruise industry.
Cruises News Media Group edits the magazine Cruises News and organises annually the International Cruise Summit, the Cruise Excellence Awards, Cruise Forums and Cruise Trainings.
Virginia has spent most of her two-decade career leading departments of commercial, marketing and operations in international companies of various sectors such as transport, hospitality and consultancy.
Before founding Cruises News Media Group, she held various managerial posts in companies such as DHL, Panalpina Global Transport, Air Express International, Thomas International and IPS Consultants and was Director of Operations for Spain and Portugal at Hospitality Marketing Concepts, an American multinational of marketing and loyalty programs for luxury hotels and chains.
She has a degree in Business Administration, International Trade and Marketing and completed her executive program (PGD) in Marketing Management and Strategic Management at the British School of Management Sciences in London.
Virginia is also the publisher and Chief editor of Cruises News, the magazine.
Luis de CarvalhoCEOBERMELLO AJAMIL & PARTNERS EUROPE
Luis the Carvalho is the CEO of Bermello Ajamil & Partners Europe (B&A Europe), the worldwide leader in port and destination development for cruise based in Copenhagen, Denmark.
B&A Europe is currently involved on several projects involving Northern European, Baltic Sea, Mediterranean, Atlantic, Indian Ocean and West African regions.
Luis started his career in 1986 with Premier Cruise Lines and RCCL in Miami. He then spent 12 years with Crystal Cruises, being their LA based Corporate Port Coordinator overseeing shore side operations globally while inspecting new ports and destinations.
From 2005 on he served as: National Director Cruise Operations in Ultramar Express / TUI Spain based in Barcelona, Director of Cruise Operations in Tumlare Corporation and Director of Cruise Operations in Kuoni Destination Management based in Copenhagen.
After gathering knowledge and experience from all angles of the industry he started his own consulting firm Consult DC in 2009 to better serve the global cruise community and in 2013 merged Consult DC with top US 200 architecture firm Bermello Ajamil & Partners Inc. to form B&A Europe.
Luis is also a regular organizer, key speaker and moderator of international conferences, cruise seminars and workshops.
José Llorca OrtegaPresidentSPANISH STATE PORTS AGENCY
José LLorca Ortega, born in Ripoll (Girona), has a civil engineering degree from the Universitat Politècnica de Catalunya and is a senior civil servant in the Technical Department of the Ministry of Defence. He has held various positions in the Ministries of Defence and Development. In the latter, the General Director of Ports and Coasts and the General Director of Ports and State Harbours.
He has participated in the Group of Ports of the European Union (Port Working Group) and the Group of Experts of Dragados at the London Dumping Convention of the International Maritime Organization (IMO). He has also been Secretary of the Spanish Association of Ports and Harbours (1990-2000) and a member of the Finance Committee of the International Navigation Association (PIANC-PIANC).
In 2000-2004 he was president of Ports and President of the public company PORTEL. During this period he was responsible for the draft Law on Financial Regime and service delivery at the ports of general interest, subsequently adopted as Law 48/2003, which represented a breakthrough in the liberalization and improvement in the competitiveness of the Spanish port sector.
He is currently Director of the Program ROM standardization in the field of planning, design, implementation and operation of ports, having been a speaker for several of the recommendations included in the Program. He participates as an expert on various international working groups in the field of port infrastructure and intermodal transport.
Tine Nathalie OelmannDirector Port Operations, Shore Excursions & Ground OperationsTUI CRUISES
Tine Oelmann worked in the shipping business for more than 20 years. Starting working for ferry lines she changed to the German premium cruise line Peter Deilmann in 1993. After 10 years work experience in Sales & Shore Excursion department she changed to one of Germanys leading port agencies for cruise lines, Sartori & Berger. As Manager Groundhandling & Shore Excursions she developed and expanded the business continuously in 4 years handling nearly all cruise lines calling Germany. In April 2008 she joined the start up of the new branch TUI Cruises from the very beginning and is now Director Port Operations, Shore Excursions & Groundhandling.
Alessandro CarolloHead of Port OperationsROYAL CARIBBEAN, AZAMARA & CELEBRITY CRUISES
Alessandro Carollo started his career in shipping almost 15 years ago, as a port agent for many kinds of ships such as ferries, cruises, dry bulk carriers and tankers. After a 7-year career in the port of Venice, he then moved to Inchcape Shipping Services to run their Hub office in Lugano, Switzerland providing a wide variety of centralized shipping agency services for some 3000 port calls/year worldwide (mainly north and south Europe). Within the same company he then moved back to Venice to take control of an operations team of 15 people, managing some 8000+ port calls a year both on the operational and financial perspective, where he could manage the selection and appointment of port agents, implement new procedures and policies and ensuring clients’ KPIs were met, leading as well a team of dedicated staff to control all the invoices coming from the local agents. He then got more responsibilities in his new role as General Manager of sales in Italy, where he was in charge to generate and maintain new customer relationships as well as perform market analysis and studies aimed at the acquisition/establishment of other companies in Italy and other Adriatic Countries.
Alessandro is now in charge of port operations for the three U.S. brands of RCCL (AZA, CEL & RCI) and his main goals are achieving operational excellence, improved profitability and guest satisfaction as well as identify and develop new destinations in the Mediterranean and Black Sea.
Elisabetta de NardoDirector Port & Destination OperationsSILVERSEA CRUISES
Elisabetta de Nardo has a University degree in Shipping & Maritime Economics and a Master in Cargo Marine Surveying (London).
After a few years working in cargo shipping, with oil tankers and dry bulk carriers (becoming Director of Operations in 2004), she joined Carnival Group in 2007, as Port Operations Manager for Costa Crociere.
After a growth in her career path (through Head of Port Operations, to Director Port Operations & Development), Elisabetta joined Silversea Cruises in June 2014.
As Director Port & Destinations Operations, together with her team, she daily faces the fascinating operational challenges of the hundreds of marvellous destinations visited by Silversea luxury cruise ships, including managing bunker supplies and itinerary planning for the Classic fleet.
Since January 2017 Elisabetta has been appointed as Chairman of CLIA Europe Port & Destination sub-committee.
Miguel A. ReynaDirector, Commercial DevelopmentROYAL CARIBBEAN
Miguel A. Reyna plans and implements worldwide infrastructure and port developments to support the deployment of Royal Caribbean Cruises Ltd (RCL) fleet. Miguel joined RCL in 2001 and he currently oversees the commercial, operational and financial performance of a multimillion dollar portfolio of worldwide port investment to ensure adherence to RCL’s strategic and investment goals. Miguel and the Commercial Development team continuously evaluate future port development opportunities to anticipate and meet cruise infrastructure demand. Currently, Miguel is directing the development of a Miami landmark, the “Crown of Miami”, the newest iconic cruise homeport terminal facility at the Port of Miami scheduled to open in 2018.
Born in Peru, he holds a B.S. Degree in Industrial Engineering from the Universidad of Lima, Peru, a Master’s Degree in Policy Analysis from the Harriman School at the State University of New York, Stony Brook, and an MBA in Finance from the Stern School of Business at New York University.
Emilio R. FreemanDirector, Itinerary PlanningHURTIGRUTEN
Emilio Freeman is currently serving as the Director, Itinerary Planning for Hurtigruten – a Norwegian Coastal and Exploration cruise operator. He joined the company in March 2016 and has in-depth knowledge of many of the cruise destinations around the globe.
Previously, Emilio was the Director, Brand Operations & Destination Delivery for the Global Tour Operations team under Royal Caribbean Cruises, Ltd. In this role he had responsibility for all shore excursion operations for RCL’s three North American brands including Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises.
Emilio also served as Senior Vice President, Global Destinations with The World Residences at Sea for over 10 years and was part of the founding management team for the ultra-luxury residential vessel The World. He was responsible for planning the company’s worldwide itineraries, destination services, enrichment activities, and port operations. In this role he worked closely with the residents’ board of directors in establishing and implementing governance structure and rules for this unique residential community. He also served on the board of directors of ROW Management which was the management company for The World.
Other past experience includes finance, marketing and sales planning positions for several cruise lines including Norwegian Cruise Line, Delta Queen Steamboat Company, Royal Viking Line and Royal Caribbean Cruises, Ltd. Emilio has also served on the Executive Committee of the International Association of Antarctica Tour Operators (IAATO) and was a member of the Explorers’ Club in New York. Emilio is a former Certified Public Accountant in the State of Florida (USA) and holds a Bachelor of Science in Accounting from the University of Florida and a Master of International Business from Florida International University. He has spoken in a variety of forums including cruise industry symposiums, travel agency conferences and at universities.
Marcus PuttichHead of Port OperationsTUI CRUISES
Marcus Puttich, a certified ship agent by the Hamburg Chamber of Commerce, started his career in the port agency department of Biehl & Company in the ports of Houston and New York. Before joining TUI Cruises in January 2014, Marcus received the degree Bachelor of Arts in Cruise Industry Management from the Bremerhaven University of Applied Sciences and graduated with a Master of Science with Distinction in Maritime Operations from the Liverpool John Moores University.
Massimo BrancaleoniSenior VP Global SalesCOSTA CROCIERE
Massimo Brancaleoni, aged 48, born in Genoa, is Senior Vice President World Wide Sales of Costa Cruises. He has grown a considerable experience in the company, developing multiple skills in finance, sales & marketing and strategic management. Massimo joined Costa in Paris as a Controller in 1997 and was subsequently tasked with Inventory Control and Yield Management in Genoa. In 2005 he was appointed Vice President of the newly established Pacific Asia Operations (PAO) Division, with the ambitious objective of launching Costa in the Far East, with focus on China, a global “first” for the cruise industry. After successfully completing the start-up of Costa in Asia, Massimo was appointed VP of World Wide Sales Services at the Genoa headquarters in 2009, while in April 2013 he was appointed General Manager of Iberocruceros and Costa Cruises in Spain.
Jacqui NobilePort & Shore Excursions Operations ManagerTHOMSON CRUISES - TUI GROUP
Jacqui Nobile is the Port and Shore Excursion Operations Manager for Thomson Cruises. Jacqui started her career with Thomson Holidays over 18 years ago, after graduating from the University of Bournemouth with a degree in Tourism Studies. Following a stint as an overseas representative in Menorca, Mallorca and Tenerife, she then spent 3 years working onboard Thomson Cruises vessels managing their shore excursions and all aspects of the customer service operation. In 2000, she returned to the UK where she worked with Britannia Airways (now Thomson Airways) at Gatwick Airport in ground operations.
Finally, in 2004, she took up her current role of Port and Shore Excursion Operations Manager for Thomson Cruises - with responsibilities including shore excursion contracting, programme and delivery, and port operations for the 5 vessels Thomson Cruises operates. She is also heavily involved in the itinerary planning and port selection for all deployment areas.
Olga PiquerasManaging DirectorINTERCRUISES SHORESIDE & PORT SERVICES
Olga has over 25 years of experience in aviation and port operations, joining British Airways in 1987 as an Operations Agent. During her thirteen year career with British Airways, Olga held the roles Duty Manager and Customer Service Manager at Barcelona airport, becoming responsible for all operations and direct revenue. In 2000 Olga joined Eurohandling UTE BCN, a start-up ground handling company, coaching and leading a team of 150 staff during a year-long project. In 2003 Olga joined Intercruises Shoreside & Port Services as Operations Director, responsible for international operations worldwide, encompassing over 60 countries and 300 ports. In 2016 Olga became Intercruises Managing Director and now leads the business. Olga has a Certificate in Management from Oxford Brooks University, an International MBA from La Salle, Manhattan College and has completed numerous business and operations training courses.
Javier MarínItinerary Planning DirectorPULLMANTUR CRUISES
Javier joined Pullmantur in 2011. Javier heads the Itinerary Planning & Route Economic Area for Pullmantur Cruises and Croisières de France since 2014. As such, he is responsible for strategy, development, refinement and maintenance of the unique portfolio of cruise products for Pullmantur and Croisières de France, brands of Royal Caribbean Cruises Ltd., the world's second largest cruise company. He leads the Product Managers team to develop the worldwide product portfolio strategy for each brand and market, as well as building the commercial strategy for each product and delivering solutions that will drive profitability improvement throughout an improved portfolio. Areas of focus include revenue enhancement, cost reduction, enhanced operational efficiency, and performance enhancement.
Prior to that, Javier was the Head the Corporate Strategy & strategic Project Management Office at Pullmantur, where he was in charge of development and execution of the Company’s strategic plan, assessing international markets opportunities and deploying customized go-to-market strategies to capture share in target markets, as well as managing the worldwide itinerary planning strategy.
Prior to joining to Pullmantur, Javier developed his career in the strategic consulting industry, leading projects on Strategy, Finance, Sales & Marketing areas in highly challenging industries. Javier worked at Deloitte and Accenture, being a founder member of the Travel & Leisure industry practice. He also worked at the M&A firm Ambers & Co, a spin-off of Arthur Andersen.
Passionate about tourism and strategy, Javier holds a bachelor's degree in Business Administration and a MBA.