ICS 2017 | Madrid, 29th & 30th November

Conference and social programme

This programme may be subject to alterations and additions

28th November

18.45 Welcome cocktail (By invitation only) Exclusive for Speakers, sponsors and press

(Lobby - Hotel NH Eurobuilding Collection)

 

20.30 CLIA SPAIN ANNUAL DINNER (By invitation)

*Coaches for the CLIA Spain Annual Dinner will be departing at 20.00 from NH Eurobuilding Hotel.

 

29th November

08.00 - 08.45 Registration (08:45 registration closes)

09.00 - 09.30 INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2017

José Llorca Ortega, President SPANISH STATE PORTS AGENCY

REGIONAL GOVERNMENT OF MADRID

Manuel Butler, General Director TURESPAÑA

MADRID CITY COUNCIL

Virginia Lopez Valiente, CEO CRUISES NEWS MEDIA GROUP

 

09.30 - 09.35 Intro

Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

 

09.35 - 09.45 Keynote speech - New president of MedCruise

Airam Díaz Pastor, President MEDCRUISE

 

09.45 - 11.00 Session 1: CHECKING THE PULSE OF THE CRUISE INDUSTRY

Moderator: Olga Piqueras, Managing Director INTERCRUISES SHORESIDE & PORT SERVICES

Craig Milan, Vice President Itineraries and Destinations VIRGIN VOYAGES

Giuseppe Carino, Vice President Guest Experience & Onboard Revenue COSTA CROCIERE

Doug Prothero, Managing Director THE RITZ-CARLTON YACHT COLLECTION

Benoit Perrin, CFO PULLMANTUR CRUISES

Christian Boell, Managing Director Europe NORWEGIAN CRUISE LINE

 

11.00 - 11.15 Presentation 1: MSC CRUISES’ GROWTH PLAN: GLOBAL PERSPECTIVES FROM EUROPE’S

LEADING CRUISE LINE

Emiliano González, President MSC CRUISES SPAIN

11.15 - 11.45 Coffee break SPONSORED BY

 

 

11.45 - 12.15 Interview guest of honour - Interviewed by Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP

Edie Rodriguez, Americas Brand Chairman and Corporate Special Advisor PONANT

 

12.15 - 12.30 Presentation 2: ROYAL CARIBBEAN CRUISES INTO THE CRUISE EUROPEAN HORIZON

Belén Wangüemert, Associate Vicepresident & Managing Director Eurozone ROYAL CARIBBEAN CRUISES

 

12.30 - 12.45 Presentation 3: TUI CRUISES & A JOURNEY THROUGH THE GERMAN CRUISE MARKET

Tine Nathalie Oelmann, Director Port Operations, Shore Excursions & Ground Operations TUI CRUISES

 

12.45 - 14.00 Session 2: SALES & PASSENGERS SOURCING - CHANGING DEMOGRAPHICS IN EUROPE

Moderator: Mark Robinson, Cruise Industry Expert

Tine Nathalie Oelmann, Director Port Operations, Shore Excursions & Ground Operations TUI CRUISES

Ana Karina Santini, Director Commercial Development EMEA ROYAL CARIBBEAN

Javier Marín, Director Itinerary Planning, Full Charter & Charter Flights PULLMANTUR CRUISES

Mike Hall, Head of Marketing CRUISE & MARITIME VOYAGES

Valerie Conan, Cruise Director LE HAVRE TOURISM

Jacqui Nobile, Port & Shore Excursions Operations Manager MARELLA CRUISES - TUI GROUP

14.00 - 15.10 Lunch SPONSORED BY

 

 

15.10 - 15.15 NGO at ICS: THE HUMANITARIAN ACTIONS OF VINE TRUST

Willie McPherson, Chief Executive VINE TRUST

 

15.15 - 15.30 Presentation 4: CRUISE FACILITY DESIGN - PREPARING FOR THE FUTURE TODAY

Mark Ittel, Partner / Senior Vice President, Ports & Maritime BERMELLO AJAMIL & PARTNERS

15.30 - 17.00 Session 3: MARKET TRENDS IMPACTING ON SPONSORED BY

THE FUTURE OF CRUISE PORTS

 

Moderator: Chris Ashcroft, Managing Director CRUISE INSIGHT

Mark Ittel, Partner / Senior Vice President, Ports & Maritime BERMELLO AJAMIL & PARTNERS

Ramón Hurtado, Global Product & Operations Manager INTERCRUISES SHORESIDE & PORT SERVICES

Christopher Windsor-Price, Marine Operations Director MARELLA CRUISES

Maite Casas, Senior Manager Port Operations & Ground Handling PULLMANTUR CRUISES

Miguel A. Reyna, Director, Commercial Development ROYAL CARIBBEAN

Fernando Muñoz, Commercial Director PORT OF CARTAGENA

Barbara Buczek, Director Corporate Development & Operational Businesses PORT OF DOVER

17.00 - 17.30 Coffee break SPONSORED BY

 

 

17.30 - 17.45 Presentation 5: INTRODUCING MARELLA CRUISES

Jacqui Nobile, Port & Shore Excursions Operations Manager MARELLA CRUISES - TUI GROUP

 

17.45 - 18.00 Presentation 6: SWATH CRUISE SHIPS - A COMFORTABLE ALTERNATIVE FOR SMALLER LUXURIOUS

AND EXPEDITIONARY CRUISERS

Nils P. Olschner, Sales Director Special Vessels ABEKING & RASMUSSEN

 

18.00 - 18:30 Session 4: ICS TALKS - MYSTERY TOPIC

Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

Elisabetta de Nardo, Vice President Port & Destinations Operations SILVERSEA CRUISES

 

18.30 Closing

 

20.30 Party and dinner (By invitation only) Speakers, sponsors, press - Moe Club (Live black music)

SPONSORED BY

 

30th November

09.00 - 09.02 Intro

Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

 

09.02 - 09.30 Case study: COSTA CROCIERE IN TARRAGONA

Raffaele D’Ambrossio, General Manager Spain & Portugal COSTA CRUCEROS

Josep Andreu, CEO PORT OF TARRAGONA

Marta Farrero, Technical Director PATRONAT DE TURISME DIPUTACIÓ DE TARRAGONA

 

09.30 - 09.45 Presentation 7: CRUISE LINE PARTNERSHIPS WITH PORTS AND REGIONS

Miguel A. Reyna, Director, Commercial Development ROYAL CARIBBEAN

 

09.45 - 11.00 Session 5: DESTINATION PLANNING & SUSTAINABILITY

Moderator: Antonio Peña, Director JSF TRAVEL & TOURISM SCHOOL

Santiago Garcia-Milá, Deputy General Manager Estrategy & Commercial BARCELONA PORT

Emma Kjartansdóttir, Board Member CRUISE ICELAND

Marta Martin, VP Corporate Responsibility & Internal Communication NH HOTEL GROUP

Monica Frisk, Operating Manager GOTLAND TOURISM BUSINESS ASSOCIATION

Maribel Rodriguez, Regional Director Europe & Latam WORLD TRAVEL & TOURISM COUNCIL

11.00 - 11.30 Coffee break SPONSORED BY

 

 

11.30 - 11.45 Presentation 8: THE PEACE BOAT - "THE ECOSHIP"

Jaime Oliver, CEO OLIVER DESIGN

 

 • 11.45 - 12.00 Presentation 9: "THE TRIP TO THE SOUL"

Luis Manuel Diaz de Terán, Business Development Director ALTRAN

 

 • 12.00 - 12.15 Presentation 10: PONANT - THE WORLD’S LEADING LUXURY EXPEDITION CRUISE LINE

Edie Rodriguez, Americas Brand Chairman and Corporate Special Advisor PONANT

 

 • 12.15 - 13.45 Session 6: ALL NEW: TRENDS, CONCEPTS, PRODUCTS, VESSELS AND CRUISE LINES

Moderator: Frances Gannon, Editor CRUISETIMES

Emilio R. Freeman, Vice President Itineraries and Ports RITZ CARLTON YACHT COLLECTION

Craig Milan, VP, Itinerary / Destination Development VIRGIN VOYAGES

Elisabetta de Nardo, Vice President Port & Destinations Operations SILVERSEA CRUISES

Ana Fernández, Marketing Director PULLMANTUR CRUISES

Jacqui Nobile, Port & Shore Excursions Operations Manager MARELLA CRUISES - TUI GROUP

Edie Rodriguez, Americas Brand Chairman and Corporate Special Advisor PONANT

 

 • 13.45 Closing

Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

Virginia Lopez Valiente, CEO CRUISES NEWS MEDIA GROUP

 

 • 14.00 End

Issues addressed in the last six years:

Onwards & upwards - What’s next for the cruise industry?

Brexit in the european tourism scene

The role of marketing & sales in the itinerary deployment process

The future of land programs

Supply chain - Logistic and procurement in cruise companies

New trends in passenger logistic in ports and terminals wordlwide

Port development, logistics and cruise operations

Cruise crew & recruitment

Ship order book - Implications

With 70 ship on the way - How to get more passengers?

Passenger’s time. Who is the cruise passenger

Expansion of cruise deployment

Cruise industry growth - Impact in the markets and destinations

Challenges of the cruise industry

Safety in the industry, review of procedures and safeguards to remain the safest tourist industry

Itineraries, the map of new demand, review of pricing policy, industry profitability and on-board spending

Creation of cruise destinations. Keys to greater competitiveness

Relationship between Ports and Destinations. The role of each

The offer from tourist destinations. What are Cruise Lines looking for?, passenger desires, What are destinations offering?

Image of Spain as a destination for cruise ships: How does the industry really look, What do we need to improve?

Segments of the industry on the rise: Premium and Luxury Cruises

The Iberian Peninsula, a common focal point for the itineraries in the Mediterranean and the Atlantic

Behavior of cruise passengers: how they take decisions

Sale of the cruise product, the role of agencies and the growth of online

Relationship between Cruise companies and distribution channels

The industry and its relationship to Social Networks and 2.0

Cruise Terminals

Logistics and procurement in a cruise line

Economic impact of the cruise industry

Marketing and Communications

Crew recruitment

See the full programmes of previous editions

2011

2012

2013

2014

2015

2016

Information and queries: informacion@cruisesnews.es

T. +34 91 630 64 99 (10.00 / 14.00 hrs)

The International Cruise Summit is a registered Brand and Product of:

Executive Partner

of CLIA