Exclusive event for speakers, sponsors and media, by invitation
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12th NOVEMBER
08.00 - 08.45 RECEPTION AND BADGES
09.00 - 09.15 INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2024 Carolina Toledo Martínez de Galinsoga, Deputy General Director of Tourism Promotion COMUNIDAD DE MADRID Álvaro Rodriguez Dapena, President PUERTOS DEL ESTADO Virginia López Valiente, CEO CRUISES NEWS MEDIA GROUP
09.15 - 09.30 KEYNOTE SPEECH Kelly Craighead, President and CEO CRUISE LINES INTERNATIONAL ASSOCIATION (CLIA)
09.30 - 09.45 INTRO Nicky Guerrero, CONFERENCE DIRECTOR
09.45 - 10.30 Session 1: TBA The first session of the Summit brings together some important executives in the industry. Olga Piqueras will be delving into the day-to-day challenges that some of these leading players face in the industry and how to adapt for the following seasons. Moderator: Olga Piqueras, Port Operations Managing Director INTERCRUISES SHORESIDE & PORT SERVICES TBA
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10.30 - 10.45 Presentation: ENTREPRENEURSHIP AND ARTIFICIAL INTELLIGENCE IN THE INDUSTRY Shannon McKee, President ACCESS CRUISE
10.45 - 11.00 Presentation: AROYA CRUISES - THE FIRST ARABIAN CRUISE LINE Jörg Rudolph, President AROYA CRUISES
11.45 - 12.00 Presentation: CHARTERING CRUISE SHIPS Is the chartering of ships an important and lucrative activity for companies and destinations? Let’s take a look at the commercial and operational side. Leonardo Massa, Vice President Southern Europe Cruise Division MSC GROUP
12.00 - 12.15 Presentation: LES ROCHES - SILVERSEA As the cruise industry grows, the interest in the professions related to it also grows. Let’s take a closer look at the partnership between the prestigious Hospitality School, Les Roches and Silversea on their Postgraduate Diploma in Cruise Line Management. Birgit Vadlau, VP Hotel Operations SILVERSEA CRUISES Carlos Diez de La Lastra, CEO LES ROCHES
12.15 - 12.45 INTERVIEW 1 on 1 - The Interview TBA, Interviewed by Virginia López Valiente, CEO CRUISES NEWS MEDIA GROUP
12.45 - 13.00 Presentation: THE HEALTH SUBJECT - DIALYSIS ON BOARD CRUISE SHIPS Dialysis patients can enjoy a cruise while they receive their treatment on board. Lisa Parnell, Director CRUISE DIALYSIS John Arque, Nursing Director CRUISE DIALYSIS
13.00 - 14.00 Session 2: THE EVOLVING WORK OF SELLING THE CRUISE PRODUCT New travellers from different demographic segments are embracing cruises. How they are sold undoubtedly has an impact on current growth trends. Let's analyse the causes of this growth, strategies, future perspectives, the role of travel agents and destinations in this growth. Moderator: Gabriele Bassi, Chief Editor CRUISING JOURNAL Matias Lira, SVP, Trade Sales Americas, UK & EMEA CRYSTAL CRUISES Gabriella Fonzo, Senior Director of Sales CEMEA REGENT Eithne Williamson, VP UK & Europe, PRINCESS CRUISES Giles Hawke, Vice President and Managing Director EMEA CELEBRITY CRUISES Kevin Bubolz, VP & Managing Director Europe and MEA NORWEGIAN CRUISE LINES Leonardo Massa, Vice President Southern Europe Cruise Division MSC GROUP
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14.00 - 15.15 NETWORKING LUNCH
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15.15 - 15.30 Presentation: THE RULES FOR TRAVELLING TO EUROPE ARE CHANGING AS OF 2024 - EES/ETIAS ARE HERE Alexandre Costa, Team Leader ETIAS DIVISION - FRONTEX
15.30 - 15.45 Presentation: PONANT - A REMARKABLE SUSTAINABLE STRATEGY Swap2Zero project, Biofuel, Farwinds Wassim Daoud, Director of CSR and Sustainability PONANT
15.45 - 16.15 MASTER ICS - Our annual test of your knowledge of the industry Who will be crowned Master ICS 2024? Nicky Guerrero, CONFERENCE DIRECTOR
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16.15 - 16.30 Presentation: ENTERTAINMENT IN THE CRUISE INDUSTRY Susannah Daley, CEO THE PEEL ENTERTAINMENT GROUP
16.30 - 17.15 Session 3: ITINERARY PLANNING - A "SCIENCE" IN CONSTANT EVOLUTION Undoubtedly one of the most complex tasks in the industry, itinerary planning is increasingly challenging, as the industry grows and competition tightens. Moderator: Tine Oelmann, Special Project Coordinator CRUISE GATE HAMBURG Michael A. Braathen, Director Itinerary Planning, Port operations and Land programs MYSTIC CRUISES Jack Cochrane, Senior Manager, Itinerary and Destination Planning CARNIVAL UK - P&O CRUISES and CUNARD Jacqui Nobile, Senior Destination Services Operations Manager TUI - MARELLA CRUISES Daniel Caprile, VP Pricing and Revenue Management, Itinerary & Transportation COSTA CROCIERE Martin Lister, Head of Product Innovation FRED. OLSEN CRUISE LINE
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17.15 CLOSING OF THE FIRST DAY
20.00 Food & drinks party. Exclusive event for speakers, sponsors and media, by invitation
Sponsored by
13th NOVEMBER
09.00 - INTRO Nicky Guerrero, CONFERENCE DIRECTOR
09.00 - 09.15 Presentation: INTRODUCING ALMA CRUCEROS Pedro Costa, Commercial Vice President ALMA CRUCEROS
09.15 - 09.30 Presentation: DISCOVERING CFC - COMPAGNIE FRANÇAISE DE CROISIÈRES Maëlysse Guibourt, CEO CFC - COMPAGNIE FRANÇAISE DE CROISIÈRES
09.30 - 09.45 Presentation: CRISIS MANAGEMENT How do Port Authorities cope in a crisis? Listen to Jonathan Daniels share his experiences. Jonathan Daniels, Executive Director MARYLAND PORT ADMINISTRATION
09.45 - 10.30 Session 4: PORT OPERATIONS, SERVICES AND INVESTMENTS This panel will explore the ever-changing demands on how much a port must invest in the cruise business. What are the evolving requirements for a marquee port, a turnaround port, a port of call, small/medium/big ports, terminals, bunkering supplies, OPS and other facilities? Moderator: Steven Young, Non - Executive Director POOLE HARBOUR and SOLENT STEVEDORES - Port Ops expert Fiona Noone, Marine Planning and Port Operations Manager MARELLA CRUISES Serafin Blazquez, Executive Director Operations CRUISE SAUDI James Langley, Operations Director SAGA CRUISES Kai Algar, Marine and Port Planning Manager FRED. OLSEN CRUISE LINES Lotfi Trabelsi, Director Port Services EMEA & Oceania ROYAL CARIBBEAN GROUP
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10.30 - 10.45 A CONVERSATION WITH ALESSANDRO How difficult can it be to engage with governments, local authorities and institutional stakeholders? What are the challenges, or even obstacles? Let's ask Alessandro to share his stories. Alessandro Carollo, Associate Vice President Government Relations ROYAL CARIBBEAN GROUP Nicky Guerrero, Conference Director
11.00 - 11.15 Presentation: VIRGIN VOYAGES - THE REBEL CONCEPT Matt Lebbern, Sales Manager Europe & New Markets VIRGIN VOYAGES
11.15 - 11.30 Presentation: DISCOVER CRUISE DESTINATIONS IN ADVANCE A single-source solution for all information about ports and destinations in advance of the cruise experience. JP Salazar, CEO INTELLIGENSEA
11.30 - 12.30 Session 5: CRUISE OVERNIGHTS - A GROWING TREND? Overnighting in port is a growing trend in premium companies. Can destinations encourage cruise companies to stay longer in port, creating overnight experiences? Is this the way forward in an ever-changing market? Moderator: Mark Robinson, General Manager BC GROUP Andrea Ferla, Manager Destination Experiences SILVERSEA CRUISES Juan Trescastro, Vice President Global Destinations VIRGIN VOYAGES Shannon McKee, President ACCESS CRUISE Virginia Quintairos, Business Development Director INTERCRUISES SHORESIDE & PORT SERVICES Patricia Bairrada, PR & Commercial Manager MADEIRA PORT and representative of CRUISE ATLANTIC ISLANDS Abby Crossley, Senior Manager Global Sourcing Shore Excursions CARNIVAL CORPORATION
