HYBRID EVENT • 1 & 2 December 2020 - Madrid
Every participant registered will receive a Certificate of participation

Programme ICS 2020

Conference directors: David Selby & Virginia López Valiente
Times are CET Central European Time – Programme subject to changes

*Due to the travel restrictions  most speakers will be participating live online and can be followed either on the big screen at the ICS venue, or via the online platform.

1ST DECEMBER 2020

12.00 – 13.00 WELCOME BRUNCH (for those in person)

Sponsored by Port of Barcelona

13.00 – 13.20 PRESENTATION & INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2020

13.20 – 13.40 Presentation MAINTAINING YOUR RESILIENCE IN A CHALLENGING WORLD
Liggy Webb, Founding Director THE LEARNING ARCHITECT AND BEST SELLING AUTHOR

13.40 – 14.00 Presentation REBUILDING A CRUISE LINE AFTER THE BEIRUT PORT TRAGEDY
Hana Abou Merhi, Chief operations officer ABOU MERHI CRUISES – BEIRUT

14.00 – 15.00 Session 1 GETTING STARTED AGAIN – WHAT PORTS AND DESTINATIONS CAN LEARN FROM THOSE WITH EXPERIENCE

Sponsored by Port of Vigo

Moderator: Mark Robinson, Head of Business Development EMEA and Asia Pacific GLOBAL PORTS HOLDING
• Marcus Puttich, Head of Port & Ground Operations TUI CRUISES
• Simone Maraschi, Managing Director CRUISE GATE HAMBURG
• Ioannis Bras, CEO FIVE SENSES CONSULTING
• Cristina De Gregori, Marketing & Communication PORTS OF GENOA
• Gianluca Suprani, SVP Port Development and Shoreside Activities MSC CRUISES
Stephen Xuereb, COO GLOBAL PORTS HOLDING and CEO VALLETTA CRUISE PORT

15.00 – 15.20 Presentation THE EVOLUTION OF FRED OLSEN CRUISE LINES
• Peter Deer, Managing Director FRED OLSEN CRUISE LINES

15.20 – 15.40 Presentation IN THE HANDS OF SCIENCE – THE SEARCH FOR A VACCINE
• Professor Gordon Dougan, CAMBRIDGE UNIVERSITY – INSTITUTE OF THERAPEUTICAL IMMUNOLOGY & INFECTIOUS DISEASE

15.40 – 15.55 Presentation BUSINESS STRATEGIES FOR COVID 19 TRANSMISSION CONTENTION
Brief overview of business strategies followed to date for COVID-19 transmission contention, and best observed practices. Recap of new devices, available techniques and country requirements.
• Emilio Conde Herce, Key Accounts Director QUIRONPREVENCIÓN

15.55 – 16.20 Presentation VIRGIN VOYAGES IN 2021 AND BEYOND + ICS Talks
• Tom McAlpin, President and CEO VIRGIN VOYAGES

16.20 – 16.30 MASTER INTERNATIONAL CRUISE SUMMIT (ICS) QUIZ
• David Selby, Managing Director TRAVELYIELDS LTD.

Sponsored by Le Havre

16.30 – 17.00 Coffee Break

Sponsored by Intercruises

17.00 – 17.20 LIVE INTERVIEW
• Michael Bayley, President and CEO ROYAL CARIBBEAN INTERNATIONAL

17.20 – 18.30 Session 2 REBUILDING THE INDUSTRY – GETTING BACK TO NORMAL – WHAT WE ARE DOING AND WHAT ELSE IS NEEDED

Sponsored by MedCruise

Moderator: Olga Piqueras, Managing Director INTERCRUISES SHORESIDE & PORT SERVICES
• Tom McAlpin, President and CEO VIRGIN VOYAGES
• Michael Bayley, President and CEO ROYAL CARIBBEAN INTERNATIONAL
• Chris Theophilides, CEO CELESTYAL CRUISES
• Michael Thamm, CEO COSTA GROUP and CARNIVAL ASIA
• Gianni Onorato, CEO MSC CRUISES

18.30 – 18.50 Presentation
• Gianni Onorato, CEO MSC CRUISES

18.50 – 19.00 Closing of the 1st day

2ND DECEMBER 2020

12.00 – 13.00 10TH ANNIVERSARY BRUNCH (for those in person)

Sponsored by Madrid City Council

13.00 – 13.10 Welcome intro
• David Selby, Managing Director TRAVELYIELDS LTD. (Conference Director)
• Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP

13.10 – 13.30 Presentation HAVILA – A NEW CRUISE LINE WITH LNG / BATTERY OPERATED SHIPS
• Tor Johan Pedersen, SVP Sales and Marketing HAVILA VOYAGES

13.30 – 13.45 Presentation SWAN HELLENIC – A NEW INCARNATION
• Andrea Zito, CEO SWAN HELLENIC

13.45 – 14.45 Session 3 THE SMALL SHIP SECTOR – GETTING BACK TO BUSINESS, EXPLORING THE ISSUES AND EXAMINING FUTURE PROSPECTS

Sponsored by Santander Cruise Deluxe

Moderator: David Selby, Managing Director TRAVELYIELDS LTD.
• Andrea Zito, CEO SWAN HELLENIC
• Spyros Almpertis, Senior Director Ports Operator SILVERSEA CRUISES
• Mike Deegan, Head of Fleet Operations NOBLE CALEDONIA
• Filippos Venetopoulos, CEO VARIETY CRUISES
• Emilio R. Freeman, VP Destinations and Revenue management SEADREAM YACHT CLUB
• Solve Oldeide, Assistant Harbormaster PORT OF OLDENLOEN

14.45 – 15.00 Presentation THE CHALLENGES IN LAYING UP A SHIP DURING A PANDEMIC
• James Langley, Director of Marine and Technical Operations SAGA CRUISES

15.00 – 15.15 Presentation KEEPING SHIPS SUPPLIED DURING AND AFTER A PANDEMIC
• Hans Chen Braas & Kasper Sommer, Directors of Port Agency and Logistics BLUE WATER SHIPPING

15.15 – 15.30 Presentation DIGITALIZING SHOREX – HOW TECHNOLOGY WILL TRANSFORM THE TRADITIONAL TOUR OPERATOR MODEL
• Virginia Quintairos, Global Business Development Director INTERCRUISES SHORESIDE & PORT SERVICES

15.30 – 16.15 Session 4 WHAT WILL BE THE “NEW NORMAL” IN THE SHORE EXCURSION BUSINESS AND DESTINATIONS?

Sponsored by Verlio

Moderator: Francesca Antonelli, Marketing Manager VALENCIA PORT
• Jacqui Nobile, Senior Destination Services Operations Manager MARELLA CRUISES
• Federico Costa, CEO TRUMPY TOURS
• Tine Oelmann, Director Destination Management & operations TUI CRUISES
• Niamh McCarthy, Managing Director EXCURSIONS IRELAND
• Alexander Zeitz, Sr. Manager of Employee & Customer Experience VIRGIN VOYAGES

16.15 – 16.30 Presentation THE ROLE OF IT IN KEEPING CRUISING SAFE
• Ian Richardson, CEO and Co-Founder THE ICEWAY

16.30 – 17.00 Coffee Break

17.00 – 17.15 Presentation WHY CRUISE COMPANIES INVEST IN DESTINATIONS?
• Ana Karina Santini, Director Project Dev and Assets Management EMEA ROYAL CARIBBEAN GROUP

17.15 – 17.30 Presentation PASSENGER SENTIMENT TOWARDS FUTURE CRUISING
• Adam Coulter, Managing Editor CRUISE CRITIC UK

17.30 – 18.30 Session 5 GETTING GUESTS BACK TO CRUISING – EXAMINING SALES AND MARKETING STRATEGIES

Sponsored by Tarragona Cruise Port

Moderator: TBA
• Kevin Bubolz, Managing Director Europe NORWEGIAN CRUISE LINE
• Massimo Brancaleoni, Senior Vice President World Wide Sales COSTA CRUISES
• Bob Dixon, Director EMEA, Latin America and Asia Sales CUNARD LINE
• Andreas Nüssel, Managing Director Europe SILVERSEA CRUISES
• James Cole, Founder & Managing Director PANACHE CRUISES
• Kristin Karst, Co-Owner and Executive Vice President AMA WATERWAYS

18.30 – 18.45 Presentation FLEET & ORDER BOOK – THE STATISTICS
• David Selby, Managing Director TRAVELYIELDS LTD.

18.45 – 18.50 MASTER ICS QUIZ ANNOUNCEMENT OF THE WINNER
• David Selby, Managing Director TRAVELYIELDS LTD.
• Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP

Sponsored by Le Havre

18.50 – 19.00 CLOSING OF THE ICS 2020 WITH A SMILING VIEW FROM THE WORLD

All the delegates and speakers, either present or online, will have access to the ICS 2020 platform which allow to attend all the sessions, in order to ask and answer questions, and to directly connect with speakers and sponsors for better networking possibilities

Programme subject to changes